When people have questions about your health solution, why don’t they call your concierge who can answer them?

When people have questions about your health solution, why do so few of them call your concierge who can answer their questions?

A concierge is there for one thing - taking action.

Your potential patient doesn’t know if they want to take action yet.

They don’t want to put themselves out there.

They’re not at the action-taking stage. They’re at the contemplation stage.

What helps to get someone through the contemplation stage and ready for action?

Decades of research have taught us that a mini-program can boil down all that time that it might take someone to get ready into an experience that gets them ready with a sense of urgency about why now, and why you.

Then they’re ready to talk to a concierge.

What can adding a tiny mini-contemplation program mean to your business?

Well, ambulatory surgical care center Value Health found that it increased their enrollment by more than 50%.

If you have gaps you need to bridge in your health enrollment pipeline, in my role as Chief Product Officer at Affective Health, I can help. Get in touch.